Friday, September 21, 2012

Refworks Latest - Maintenance Update

Refworks have been under the bonnet of their software again in the last day or so.

They've since put out advice that some users may encounter problems at logging in, and are recommending users "clear their internet browser cache of cookies and restart their browsers".

Initial testing here at Keele hasn't uncovered any problems on the campus network.

However, if anyone at Keele find they have a problem, here's some useful links on how to clear cookies from a variety of browsers:


Google Chrome

Internet Explorer (Various)

Refworks Technical Support email is

Thursday, September 20, 2012

Campus Library Opening Hours - updated information on Library website

Please check the opening hours up to and including 23 September 2012 on our website.

Please note, the Library & IT Building is open 24 hours a day, seven days a week during: 24 September - 14 December 2012.

Please always remember to check for the opening times for Counter Services.

The following services will help you make the most of 24/7 opening. Some of them are new developments for 2012/13 ...

  • Self-service issue and return;

  • Online renewals:;

  • New!  You can reserve titles for which copies are currently on loan online, via the Library Catalogue.  This includes Short Loan items. Collect them when they are available (you will be notified via your University e-mail account) at the new self-service Reserved Items Collection Point on the Middle Floor;

  • New!  You can pay your library fines via the self-service machines (cash only).

The Campus Library is 50!

The official opening of the campus Library building took place on 8th October 1962. Come and view our anniversary exhibition now on display in the Library foyer.

Wednesday, September 19, 2012

Library fines payment on the self-service machines

As promised a few weeks ago, this is now enabled on the self-service machines at the Campus Library as well as the Health Library. You can now pay your library fines at any time the library is open - and this includes the new 24/7 opening times during semester!